Every minute of downtime has a measurable financial impact.
BGSNEnterprise Managed IT Services
Enterprise Technology Solutions
Proactive. Secure. Scalable.
Helping organizations reduce downtime, strengthen cybersecurity, optimize technology investments, and transform IT into a strategic business advantage.
- 24/7MonitoringMonitoring
- 24/7HelpDeskHelpDesk
- 3PlansService plans
- 150+CoverageScalable coverage
Enterprise Technology Solutions
- Managed IT
- Cybersecurity
- Cloud
- Infrastructure
- Support
Welcome to BGSN
Technology is no longer simply a support function.
Today, technology drives revenue, customer experience, operational efficiency, regulatory compliance, and competitive advantage.
BGSN was established to eliminate these challenges.
We become an extension of your organization by proactively managing your technology infrastructure so your internal teams can focus on growing the business rather than reacting to IT problems.
Instead of waiting for failures to occur, we continuously monitor, maintain, optimize, and secure your entire IT environment.
Every cybersecurity incident threatens not only data but also customer trust and business continuity.
Every poorly managed technology investment reduces profitability.
Our objective is simple:
Prevent problems before they happen.
IT services for day-to-day operations and longer-term planning
Day-to-day support and longer-term planning sit in one service, from the help desk and infrastructure through cybersecurity, email administration, custom development, onsite technical support, and the technology roadmap.
Our Service Plans
Every organization has different operational requirements. Rather than forcing every client into the same package, BGSN offers three carefully designed service tiers.
Essential
Device/User Coverage: Up to 25
Additional devices and services available
Designed for
- Small businesses
- Professional firms
- Retail stores
- Small healthcare clinics
- Restaurants
- Small hotels
- Growing organizations
Included Services
- Business Hours Help Desk (8x5)
- Remote Technical Support
- Endpoint Monitoring
- Patch Management
- Antivirus Monitoring
- Asset Inventory
- Microsoft 365 Basic Administration
- Monthly Health Report
- Backup Monitoring
- Vendor Coordination
- Client Portal Access
- Quarterly Technology Recommendations
Most Popular
Professional
Device/User Coverage: Up to 50
Additional devices and services available
Designed for
- Growing businesses
- Multi-site companies
- Regional offices
- Medium-sized BPOs
- Hotels
- Manufacturing companies
- Healthcare providers
Included Services
Everything in Essential plus:
- 24x7 Infrastructure Monitoring
- Server Administration
- Network Administration
- Firewall Management
- Switch Monitoring
- Wireless Management
- Cloud Administration
- Advanced Backup Monitoring
- Executive Reporting
- Priority Support Queue
- Quarterly Business Reviews
- Dedicated Technical Account Manager
- Change Management Assistance
- License Management
- Capacity Planning
- Technology Roadmap Planning
Enterprise
Device/User Coverage: Up to 150
Additional devices and services available
Designed for
- Banks
- Large Hospitals
- Insurance Companies
- Government Agencies
- Large Manufacturers
- National Retail Chains
- Enterprise Organizations
Included Services
Everything in Professional plus:
- Unlimited Remote Support
- Dedicated Service Delivery Manager
- Dedicated TAM
- vCIO Services
- Strategic IT Planning
- Cybersecurity Advisory
- Compliance Reporting
- Executive Dashboards
- Advanced Business Intelligence Reporting
- Disaster Recovery Planning
- Business Continuity Planning
- High Availability Consulting
- Vendor Management
- Project Prioritization
- Executive Quarterly Business Reviews
- Technology Budget Planning
- Infrastructure Lifecycle Planning
- Priority Emergency Response
- Executive Escalation Hotline
- White-Glove Support
How we work
Why Choose BGSN
Security First
Cybersecurity is integrated into every service we deliver.
Security is never treated as an optional add-on.
Enterprise Service Delivery
Our operational framework follows industry best practices for incident management, problem management, change management, service requests, asset lifecycle management, and project governance.
Proactive Monitoring
Our Network Operations Center continuously monitors critical systems to identify potential issues before they impact business operations.
Business Alignment
Technology decisions should support business objectives.
Every recommendation we provide is evaluated based on operational efficiency, security, scalability, and return on investment.
Strategic Partnership
We believe successful MSP relationships are built through collaboration rather than transactional support.
Your long-term success becomes our primary objective.
Predictable Costs
Fixed monthly service agreements eliminate unexpected IT expenses while providing access to an entire team of technology specialists.
Client feedback
It is an absolute pleasure to be supported by the team.
They are everything a top-ranking IT partner should be: always accessible, highly personable, and outstanding in their technical knowledge.
They resolve difficulties, whether straightforward or complex, with speed and professionalism.
Frequently asked questions (FAQs)
Clear answers about plans, coverage, and how to get started with a free consultation.
Let's build an IT support model that fits your organization.
A free consultation is the first step. Tell us about your locations, users, and support needs, and we will help you choose the service tier that fits how your organization operates.