Privacy Policy

When you use this website, we may receive personal data in these groups:

• Contact details you choose to give us, such as full name, email address, phone number, company name, company size, and service interest, through the contact form, email, or similar inquiries
• Technical data created by your visit, such as IP address, browser type, device type, and pages viewed, through cookies or analytics when those tools are active
• Message content you send in a form submission, email, or chat conversation with our website assistant

This site does not create user accounts and does not ask for payment card details. We do not seek sensitive personal information here. If such information is ever needed for a lawful business reason, we will protect it with suitable safeguards.

Cookies help the site work, remember your choices, and (only if you allow it) understand traffic patterns or show the office map.

• Essential: stores your cookie preference so we do not ask every visit
• Analytics: optional; used only after you allow it and only if analytics is configured
• Map: optional; loads the Google Maps embed on the contact page only after you allow it

You can change these choices anytime in Cookie settings in the footer, or block cookies in your browser. Blocking cookies may limit some features.

We use personal data for the following legitimate and declared purposes:

• To respond to inquiries, requests, and other communications
• To share information about our services and service plans
• To operate, maintain, secure, and improve this website
• To support legitimate business activities and client relationships
• To meet applicable legal, regulatory, and contractual requirements

We limit collection to personal data that is relevant and reasonably necessary for these purposes.

Under the Data Privacy Act, we rely on lawful grounds that fit each activity. That may include:

• Your consent, especially for optional analytics or map features
• Our legitimate interest in answering inquiries and running a secure business website
• Duties we must meet under law or regulation

If you gave consent, you can withdraw it later through Cookie settings or by emailing us. Withdrawal does not undo processing that already happened while consent was valid.

We share personal data only when needed to run this website, respond to you, or meet a legal requirement. Recipients may include:

• Affiliates and Partners who help deliver or support our services
• Vendors and Processors we use for website hosting, form delivery, email routing, analytics (if you allow it), maps (if you allow it), and the chat assistant
• Advisers and Authorities such as legal counsel, auditors, or government agencies, when disclosure is required or lawfully requested

Anyone who receives personal data from us may use it only for the purpose we specify and must protect it with appropriate safeguards.

We do not sell personal data, and we do not rent or trade it to outside parties for their independent marketing.

Depending on the tool involved, personal data may be handled in the Philippines or abroad, for example by hosting, cloud, form, chat, or analytics providers.

If processing happens outside the Philippines, we apply reasonable organizational, physical, and technical controls so protection remains consistent with the Data Privacy Act of 2012.

We keep personal data only while we still need it, for example to finish answering your inquiry, keep ordinary business records of that request, or satisfy a legal retention rule. After that, we delete, anonymize, or otherwise dispose of it in a secure way.

We use practical administrative, physical, and technical controls to reduce the risk of unauthorized access, loss, misuse, or alteration. Absolute security cannot be guaranteed for any online service, so please avoid sending passwords, payment card numbers, or other highly sensitive information through the website form or chat.

Philippine privacy law gives you rights over your personal data, including the right to:

• Know how we process your personal data
• Ask for a copy or record of personal data we hold about you
• Object to certain kinds of processing
• Ask us to correct inaccurate or outdated personal data
• Ask us to erase or block personal data when the law allows
• Complain to the National Privacy Commission

Some requests may be limited by law or by our need to verify your identity. To make a request, use the contact details below.

BGSN serves business customers. This website is not meant for anyone under 18 years old.

We do not knowingly collect personal data from children. If we find that a minor submitted personal data, we will delete it. A parent or guardian who believes a child contacted us can email us and we will help resolve it.

We may update this Privacy Policy when our practices or legal requirements change. The revised text will appear on this page, and the effective date at the top will change.